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Payments 101

How to read your merchant statement.

Statements are built to confuse. But with one number and a short checklist, you can see exactly what you're paying — and whether it's fair.

Step 1: Find your effective rate

This is the only number that matters: total fees ÷ total card volume. Add up every fee on the statement, divide by your total card sales, and multiply by 100. If you ran $50,000 and paid $1,750 in total fees, your effective rate is 3.5%. That's your real cost — not the teaser rate you were quoted.

Step 2: Separate real cost from markup

Interchange and card-brand fees are the true network cost — unavoidable, the same for everyone. Everything else is your processor's markup. A transparent account shows both clearly. If you can't tell where the network cost ends and the markup begins, that's a red flag.

Step 3: Hunt the junk fees

  • PCI / PCI non-complianceOften inflated or avoidable with proper setup.
  • Statement & batch feesSmall, recurring, and usually pure padding.
  • "Regulatory" or "network access" feesVague names that deserve a hard look.
  • Monthly minimum & annual feesCharges for the privilege of being a customer.
  • Tiered "qualified/non-qualified" bucketsA classic way to quietly raise your rate.

Step 4: Compare apples to apples

When you compare offers, compare effective rates — not headline rates. And ask whether a compliant cash-discount or dual-pricing program could take your cost toward zero. New here? Start with what a merchant statement is.

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Your statement. Your real rate. The truth.

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