The delivery marketplaces take a cut of every single order and keep the customer list. This is the alternative: a proper restaurant website with a high-volume ordering app attached, running on your own processing, with your customers staying yours.
Or call and talk it through: (305) 215-6132To be precise about what this is: the ordering system is a web app. It runs in the browser and installs to a phone home screen so it behaves like an app. It is not a native iOS or Android app distributed through the App Store or Google Play.
Marketplace apps are genuinely useful for discovery — they put you in front of people who have never heard of you. The problem is the regulars. Once somebody already knows your name and orders every week, paying a commission on that order is paying to reach a customer you already have.
Orders through your own site do not carry a marketplace commission. What you pay is your normal card processing.
Names, numbers, and order history stay with you, which means you can actually market to them later.
No inflated menu pricing to cover somebody else's cut, and no waiting on a platform to approve a change.
The ordering app sits alongside the AI phone answering and the review engine, so the whole thing runs as one system.
Most restaurants I talk to end up running both — the marketplaces for discovery, their own app for the regulars. That is a sensible answer, not a compromise.
Every item, every modifier, every option. This is the part that takes the most care and it is the part that makes the app usable on a busy night.
Site and ordering app together, on your branding, with your photos where you have them.
You and your staff put real orders through it before a single customer sees it.
Then I keep it running — menu changes, price changes, seasonal items. That is what the monthly is for.
Fifteen minutes on the phone and I can tell you how your menu would translate into an ordering app and what it would take to get there.
Prefer to talk now? Call or text (305) 215-6132